Welcome our website and purchasing our products, you agree to the following terms and conditions. Please read these terms carefully before placing an order or using our services.
Introduction
These Terms and Conditions govern the use of [Your Dairy Name]’s website and the purchase of our dairy products. By accessing or using our website, you agree to comply with these terms.
Orders and Payments
- Order Placement: By placing an order on our website, you agree to provide accurate, complete, and up-to-date information. We reserve the right to refuse or cancel any order at our discretion, including cases where the product is unavailable, incorrect pricing, or payment issues.
- Payment: All payments must be made in full at the time of ordering. We accept [list accepted payment methods]. Your order will not be processed until payment is successfully received.
- Pricing: All prices are listed in [currency] and include applicable taxes unless otherwise specified. We reserve the right to change our prices at any time, but changes will not affect orders that have already been confirmed.
Delivery and Shipping
- Delivery Area: We offer delivery services within [specified regions]. Orders outside of this area may incur additional shipping fees or may not be fulfilled.
- Delivery Time: While we strive to deliver products within the estimated delivery time, we cannot guarantee exact delivery dates. Delays may occur due to unforeseen circumstances such as weather, transportation issues, or high demand.
- Shipping Costs: Shipping fees will be added to your order at checkout, and costs will vary based on your location and order size.
- Risk of Loss: Risk of loss or damage to products passes to you upon delivery. Please inspect your order upon receipt and contact us immediately if there are any issues.
Returns and Refunds
- Perishable Products: Due to the perishable nature of dairy products, we cannot accept returns or exchanges once the product has been delivered. However, if there is an issue with the quality of the product, please contact us within 24 hours of delivery to discuss a refund or replacement.
- Non-Perishable Products: For non-perishable items, you may return products in their original, unopened condition within [specified time period, e.g., 14 days] of delivery for a refund, minus shipping costs.
- Refunds: Refunds will be issued to the original payment method within [specified time, e.g., 7-10 business days] once the issue is confirmed.
